For the last 19 years, I would consider our ISP to be reliable. Outside of weather related issues, we have had only two outages which I can recall. That all changed about a month ago. We started to experience small outages which became more of an issue. As I run my own equipment, I started performing diagnostic. I quickly came to the conclusion the issue resided with the ISP. I pulled on my big person pants, took a deep breath, and called the ISP.